Publication Date:
2019
abstract:
The paper proposes an integrated approach for measuring and managing the IC of university through the performance management system based on quality assessment, considering multiple agents: internal management; internal stakeholder; external stakeholder. The analysis show the relationship between the intangibles resources, the intangible activity and the university performance (social, economic, scientific performance). The paper aims to verify how the university uses the IC and address the future goals according the IC disclosure provided by the quality reports. This analysis observe a sample of Italian Universities at operating level (department, degree courses).
Iris type:
2.1 Contributo in volume (Capitolo o Saggio)
Keywords:
Intellectual Capital, University performance, knowledge management, accountability, performance management, quality assessment
List of contributors:
DI BERARDINO, Daniela; Anees, Faisal
Book title:
PROCEEDINGS OF THE 10TH EUROPEAN CONFERENCE ON INTANGIBLES AND INTELLECTUAL CAPITAL (ECIIC 2019)