Exploring the Discourse on Digital Transformation in the Domain of Non-profit Organisations

Digital transformation is a highly debated subject in several fields. However, only a few studies discuss digital transformation focusing on non-profit organisations. This paper seeks to develop a taxonomy based on a systematic overview of the literature examining digital transformation in non-profit organisations over the last decades. This is the initial step of a research project which aims to investigate the impact that digital transformation has on non-profit organisations. For this research step, we initially identified the dataset of contributions discussing the topic under investigation. Then, we refined the initial dataset, restricting the corpus to 111 papers. The resulting dataset was used to develop the taxonomy. By adopting a conceptual and empirical analysis, we identified the following five dimensions (and their relative values): Digital Aim, Scope, NPO Relevance, Digital Technology, Business Aim. Finally, for every dimension, one single value was assigned to each paper, proposing a useful taxonomy for classifying the contributions investigating digital transformation in non-profit organisations over the last decades. Furthermore, focusing on a subset of dimensions (Digital Aim, Scope, NPO Relevance), we summarize some preliminary results.